- I have opened an email sent by a friend and clicked on a link that looked legitimate and harmless. Once i opened the attachment, it automatically downloads software to my computer. I do not know what has happened and how to fix it.
First you need to check the email address if its real or not with an app called Skyextractor, when the app finished you will see that if the email is real or not.
Later you need to contact to the Brigada Central De Investigción Tecnologica and tell them what happened and you report them for trying to deceive you and if you can, you take them to court so they can be put in jail since this is illegal.
Possible solutions:
1. Users should err on the side of caution when opening a message from an unknown sender.
2. Even when communicating with a trusted person, you should never exchange personal information, e.g.
Social Security numbers, banking information, passwords, etc.
3.Most email clients incorporate spam filters, but third-party filtering services can give users more granular control over their email.
In this link you can see what the ilegal things are in internet: Link here
And in this link you can log in Skyextractor: Link here
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